Refund Policy

Customer satisfaction is important to us.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order.

To request a refund or replacement, please email:

Please include:
- Your order number
- Photos of the item
- A brief description of the issue

Refunds are processed after the request has been reviewed.

Please note that shipping delays caused by carriers or customs are beyond our control.

For hygiene reasons, opened beauty products may not be eligible for return unless they arrive damaged or defective.